I ran across Sheinside.com while online shopping about 2 years ago but was hesitant to put in a purchase as I was not sure of its trustworthiness. Lately, however, I have been seeing several fashion bloggers with items from Sheinside. I read online and on comments from readers on their site that many mentioned delayed deliveries, bad quality, or bad customer service. There were, however, some positive reviews as well….the overall ratio being like 3 negative to 1 positive.
So I checked out the site; the pictures were cute and the prices weren’t too bad — some were decent, some inexpensive. Sheinside has a 30% off your first purchase and you can pay via Paypal, therefore I figured I’d give it try once. It wasn’t like anything I’d ordered would be on a time crunch so I was willing to take that risk for the pricing. The sizing was different for each item so it’s good to know your measurements and compare it with the size charts provided. I looked at the pictures of previous customers who have bought the items and also read the reviews provided for the items I might purchase. Overall, I picked pieces that I figured I might be okay with if it didn’t turn out the way I expected as well as pieces that will allow me to get a better feel of the company; I got two pairs of heels, a jacket, a chiffon dress, a knit dress, and a lace dress.
I placed my order on April 22nd and received it May 8th, so 16 days…not too bad I suppose. I have read of people waiting 2 months or so but most do range between the 2-4 weeks. A couple days after my order was placed, I was sent a thank you email with a promo code for 31% off my next purchase. I was suppose to track my package under my orders on my account but my order did not show up; it said I had no orders to show….but I did get a confirmation email and an order number was mentioned in the email… I figured that maybe it was because I made an account upon checkout that my order did not appear? Once I received my package, the orders showed up on my online account. Anywho, on to the items….
The package was tightly bundled together and it was a bit challenging to undo the two shoe boxes…which were badly misshapen but I was more interested in the condition of the products. The shoes were both size EUR 35 which should correspond to a US 5 but they were a bit loose and there was a little gap at the back of the heel which causes my heels to slip out when taking steps. I suppose nothing that some heel grips can’t fix. Other than the size, the floral heels were as pictured online. The pink bow heels, on the other hand, were as pictured as well BUT you couldn’t really tell that the straps were velcro closures! For such a thick strap, a velcro closure was very shoddy and thus made the huge bow appear shoddy as well. I can’t recall the last time I wore shoes with velcro….kindergarten? I think they should mention this on the item description because it was not mentioned nor was the picture clear about it.
The yellow coat…loved the yellow color but hate the fabric. It was very wrinkle prone and the clasps to close up the coat were very similar to the clasps on the backs of bras… The sleeves were way long and wide as well, I cannot wear this coat without alterations but I do not like it enough to pay for it. Even if it fit well, the material lacked structure as would be necessary for a coat; the fabric is very floppy and limp…more like fleece to me. Also, it wasn’t very breathable…just trying it on, I felt very stuffy in there and I can only describe it as almost humid but not warm and cozy like.
The blue pleated chiffon dress was great in the drape and fit and color. I liked the way it felt and the breezy fabric. But due to the tight packaging, the pleats were ruined and the item was super wrinkly. I cannot find a label for what it was made out of although it came with a card with symbols for how to care for it. I realized none of the items have a tag about what material it’s made of and that all the dresses came with the same care card. I had to look back online at the description to see. There is also a sash that comes with with dress but it is not attached, nor is there loops to thread it through. Therefore, if it stays where I tie it at the elastic waste, then it looks okay but if the sash shifts up or lower, then it looks quite unpleasant next to the elastic waist already on the dress. Thus, if I don’t wear the sash and can fix the pleats, this dress may be okay.
The striped knit dress was fine. It’s basically like a long T-shirt so I would’ve been really disappointed if they screwed that up but the fit was nice as described and the length was good. It did smell a little like odd, not bad but like dust or something like that… just not clean or odorless. I’d have to definitely put it in the wash prior to wearing or hanging up.
The embroidered lace dress….NOW, this was what I was really excited about. I had recently seen the same dress at Free People and if you notice, the model is the same on the posts both for Free People and Sheinside… which means Sheinside used the photo from Free People? and it’s not really their own creation? Their website does not mention whether they create the designs or whether they sell for other companies… It does state that in July of 2014, “Sheinside has own designers and started to presale unique design” — not sure what that means though. Regardless, the dress did not have a Free People tag, nor was the quality there at all…. I was very disappointed in the make of it, the pearl buttons in the front were out of place, most not even in the middle, and look, there’s one lace motif where they accidentally put 2 pearls instead of one! And the cuffs had pearl buttons, but no button loops! To make this dress wearable, I’d have to iron out the lace so the flowers aren’t folded, realign the pearls in the front, and sew in button-loops for the cuffs… It might be worth it if I was savy with a needle and thread… I’d sacrifice the time to alter it when I compare Sheinside’s $32.08 dress to Free People’s $300 one… though it would be awesome not to have to alter clothes you buy.
Overall, I was not very happy with my purchase. I can deal with late deliveries but to not get what I was promised is definitely disheartening. Even if the fit was a bit large or small, that varies and people fit clothes differently but to have some unfastened stitches, missing button-loops, and misaligned buttons… some of these mistakes can be seen as careless. For returns, you have to pay for your own shipping and since it’s pretty heavy, I’d lose about 1/3 of my money on shipping the items back. I decided to keep them and do what I can to make them wearable or practice my alterations on them. I doubt I’ll be shopping there again anytime soon and if I ever do, it will be with low expectations and well-known risks… I will have to like something enough to consider altering something once received or I will have to order something more simple like t-shirts or simpler items that have a lesser chance of mistakes in the make of it.
Have you ordered from Sheinside? What were your experiences?